1. Introduction
Welcome to WAHALA UK ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application in the UK, US, Italy, Nigeria, and Ghana.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, date of birth, gender, location (city and country)
- Profile Information: Photos, bio, interests, height, education, job, Instagram handle, relationship goals
- Payment Information: Payment details are processed securely through Stripe; we do not store your card details
- Communications: Messages sent through our platform, reports, and support requests
2.2 Information Collected Automatically
- Device information (type, operating system)
- Usage data (features used, time spent, swipe patterns)
- IP address and approximate location
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Match you with other users based on your preferences
- Process payments and subscriptions
- Send password reset emails and important notifications
- Improve our services and user experience
- Ensure safety and prevent fraud
- Comply with legal obligations
4. Information Sharing
We do NOT sell your personal data. We may share information with:
- Other Users: Your profile information is visible to other users
- Service Providers: Stripe (payments), Gmail (emails), MongoDB (database hosting)
- Law Enforcement: When required by law or to protect safety
5. Data Security
We implement appropriate security measures including:
- Encrypted data transmission (HTTPS/SSL)
- Secure password hashing
- Regular security audits
- Access controls for our team
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Delete your account and associated data
- Portability: Request your data in a portable format
- Withdraw Consent: Opt out of marketing communications
7. Data Retention
We retain your data while your account is active. Upon account deletion:
- Profile data is deleted immediately
- Payment records may be retained for legal/accounting purposes (up to 7 years)
- Anonymized analytics may be retained indefinitely
8. Children's Privacy
WAHALA UK is only for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we discover such data, it will be deleted immediately.
9. International Users
WAHALA UK operates in the UK, US, and Italy. By using our service, you consent to your data being transferred and processed in accordance with this policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or in-app notification.
11. Contact Us
For privacy-related questions or to exercise your rights:
- Email: wahalauk@gmail.com
- Address: WAHALA UK, United Kingdom